A young woman can be seen in the foreground. She has a headset with a microphone on and is smiling. She seems to be listening to someone. In the background is a larger building with a large glowing TUI logo.

Business Analyst TUI Flight Fulfillment (f/m/d)



Job-Funktion:  Digital & Technology
Vertragsart:  Unbefristet
Arbeitszeit:  38,5 - 40
Stellennummer:  127276


We are looking for a Business Analyst TUI Flight Fulfillment (f/m/d) for our IT in Bremen with immediate effect.




  • Within a cross-functional team you deliver Flight Fulfillment Services from conception to deployment and operate across multiple markets in a global structure
  • You clearly define, document and communicate business-, user- and system-requirements to enable implementation of new changes and enhancements to our digital platforms
  • You’re responsible for evaluating solution options, taking into account business needs as well as  development perspective and possibilities for technical realization
  • Using your deep understanding of systems and processes, you contribute to the ongoing delivery of growth and digital transformation across our key markets
  • You manage the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance
  • In close collaboration with the Business Product Owner and Technology Lead, you prioritize and manage the complex work tasks that arise




  • You have a degree in (business) informatics and/or could gain relevant professional experience in a technical environment
  • Strong analytical skills allow you to quickly understand complex problems and communicate with technical and non-technical stakeholders in a target group-oriented manner
  • Methods of requirements elicitation, commercial and technical process modelling and test/use case writing are no foreign words for you
  • You are highly skilled in communication techniques, including experience or openness to also workshop facilitation
  • You already gained experience in creating, analyzing and validating detailed functional specifications and elements of system design, including in particular data and business rules
  • Creation of user stories, epics and acceptance criteria/scenarios is not new ground for you
  • Common project management tools, agile delivery methods tools (Jira, Confluence) and agile practices (Scrum, Kanban) are familiar to you
  • You already gained professional experience related to post-booking processes in air travel industry and are familiar with systems like New Skies, Amadeus and Farelogix  (ideally also with @comRes, Mercado, airCruiser and airQuest) and know NDC as well as NDC-X data formats
  • A good understanding of known data exchange formats (JSON, XML, CSV) and API technologies (REST, SOAP, postman) is essential
  • You are familiar with database queries (SQL), microservice architecture and AWS services



  • An attractive and future-oriented workplace   
  • A challenging and varied job
  • A pleasant working environment in a friendly team
  • Appropriate remuneration
  • Retirement benefits
  • The possibility to work remote
  • Attractive travel benefits
  • TUI Workwide - work up to 6 weeks at your vacation destination
  • Team events and company parties
  • A qualified training-on-the-job and development opportunities
  • Employer subsidy for Qualitrain / EGYM Wellpass
  • Deutschland-Ticket at discounted conditions
  • Jobrad bike leasing


We look forward to receiving your application.
We see diversity & inclusion as an important part of our corporate culture. Therefore, we would also like to encourage people with disabilities to apply.

Stellensegment: Business Analyst, Travel Industry, Fulfillment, Finance, Travel, Operations