Airport (Station) Operations Coordinator

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & wellbeing support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

We are seeking a Station Operations Coordinator to ensure efficient and compliant airport operations.

• Oversee safe, efficient, and on-time ground operations.
• Supervise daily TUI operations at assigned airports.
• Monitor and report on third-party supplier performance and KPIs.
• Act as an escalation point for suppliers on queries.
• Conduct regular quality assurance reviews and safety investigations.
• Manage relationships with airport authorities and government agencies.
• Provide expert input on operational initiatives and improvement programs.
• Deputise for senior management in meetings when required.

ABOUT YOU 

• Experience in aviation ground handling is highly desirable but not essential
• A self-motivated individual who takes the initiative and works collaboratively with a diverse team 
• Ability to work as part of an international team and collaborate with a range of stakeholders 
• Project experience in a ground operations environment 
• Experience in the monitoring of third-party suppliers focused on achieving required performance 
• A good communicator with ability to influence, develop a strong network of contacts throughout the local operation and gain support and commitment from line managers and employees across the business and third parties 
• Ability to think operationally whilst ensuring full regulatory compliance is achieved and maintained 
• A logical thinker with the ability to generate ideas and alternatives 
• Demonstrable ability to clearly articulate concepts and arguments verbally and in written documentation 
• Ability to audit and check for compliance of in scope processes and in the event of any compliance breaches to be able to successfully investigate and resolve 
• This role requires strong business English (written & spoken) and a good knowledge of both Dutch and French 
• You may be required to pick up ad-hoc project work with defined scope and timelines 
• Working onsite at our Brussels Airport, you will cover a variety of shifts including weekend and Public Holidays.

.