Business Analyst Maternity Cover

Join our dynamic Business Excellence team in TUI Musement as a Business Analyst, spearheading the transformation of operational processes across the leisure travel and tourism industry.

 This maternity cover role will be published until 16th July

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll continuously challenge processes, ensuring their effectiveness and efficiency by identifying improvement opportunities through active analysis of performance metrics data to spot trends, patterns, and areas for enhancement.
• Diagnose processes from end to end, identify bottlenecks and collaborate with different stakeholders to improve the flow of our value chain, enhance quality and safety whilst reducing waste and cost.
• Support internal consultative services on specific activities using techniques such as process mapping, value stream mapping, process design, data collection methods, establishing performance standards and KPIs, Return on Investment analysis, 5 Whys and other root cause analysis.
• Coordinate cross-functional and virtual teams in the review, design, development and implementation of global processes and procedures.
• Taking a hands-on approach, you'll implement process improvements, working closely with stakeholders from both tech and business teams to ensure seamless integration and realisation of efficiency gains through training, documentation, UATs and coordination.
• Produce comprehensive documentation of existing and new processes, supporting both high-level mapping and detailed manuals and guidelines when necessary, whilst following up on projects and initiatives to monitor progress and ensure timely action and achievement of expected benefits.
  
  

ABOUT YOU

• You bring proven experience with Lean Six Sigma for continuous improvement, along with mapping of processes and documentation capabilities including excellent knowledge of Microsoft Office programmes and Visio.
• Your effective communication and training skills make you an excellent change agent, capable of influencing positive business change and managing stakeholders with confidence.
• Enthusiastic and adaptable, you're accustomed to a busy operational setting and thrive outside your comfort zone with a self-challenging mindset.
• You're constantly seeking ways to enhance performance and processes, bringing strategic thinking that focuses on end-to-end processes whilst demonstrating high digital literacy and quick learning of new systems.
• With creative problem-solving abilities in complex scenarios and solid project and time management skills, you're willing to take ownership and drive tasks independently as a continuous learner committed to career growth, with fluency in English (additional languages such as Spanish, Italian, and German are advantageous) and availability to travel as needed.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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