Port Operations Planning Admin | Barcelona

Join our team as Port Operations Planning Admin where you will assist the Port Operations Admin Coordinator with the proformas process and open communication with clients, sub-agents, and different internal areas of the business, maintaining updated data for business decision makings. While working on this role, you will support the Billing and Operations Team. Based on Barcelona, you will ensure an excellent service and for our internal and external clients.

ABOUT THE JOB

• Collaborate with PO Admin Coordinator for gathering all the needed information and create the Proforma for the assigned countries/ports.
• Assist in maintain clients aware on any updates on the Proformas, as well as variations that may have happened during the call.
• Support Billing Team to resolve inconsistencies and errors between supplier invoices and our internal operational reporting. Support liaison with Billing on client's inquires on Disbursement Account invoices.
• Assist on the communication channel with Sub-Agents updating billing instructions and procedures; agreed rates and prices. As well as support solving any incidences happening during the season.
• Assist in ensuring that Sub-Agents' contracts are properly signed, and IT incidents are solved (e-mail addresses).
• Assist with the Solport Platform: always maintain open communication, updates needed, incidences, reports, crew movement files, etc.
• Assist with the confirmation on CTM (Cash to Master) invoices.
• Support Billing with/when a calendar of discounts that Cruise Lines could benefit from and at which ports.
• Participate in system testing, user acceptance testing, and validation of implemented solutions.
• Assist in different projects, providing support to local teams, reviewing and analyzing required data.

ABOUT YOU

• Preferred previous experience in the tourism business.
• Good academic background & knowledge in the ship industry are desirable.
• Excellent communication skills in English language, both written and oral. Spanish language is a plus.
• Analytical, Interpersonal and Administrative skills. Orientation to results and customer obsessed.
• Good office administration and organizational skills with a keen eye for attention to detail.
• Technical proficiency: Proficient in Microsoft Office programs (Word, Excel, PowerPoint, etc.) and other relevant software tools and IT systems.
• Ability to work in a fast-paced and autonomous environment (remote/home office)

ABOUT OUR OFFER 

• Competitive salary and benefits as standard
• Career progression opportunities in more than 50 countries worldwide 
• Develop yourself as part of a friendly, richly diverse and virtual international team
• Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. 

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

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