Resort Controller

Onsite, fixed-term role based in Andorra

Closing date: 28.08.2025

ABOUT OUR OFFER 

• Competitive salary
• Work permits, background checks, and/or medical checks arranged and covered
• Accommodation provided — you’ll share with one other person but have your own bedroom
• Company IT equipment, and uniform included (depending on your role and location)
• Paid training days, plus free access to our Learning Hub, Skills Academy, and Language Lessons
• Complimentary access to our dedicated WeCare Team and 24/7 Wellbeing Hub
• Opportunities to get involved in charity and sustainability initiatives, such as the TUI Care Foundation
• Summer work available in our Lakes & Mountains or Beach programs, with multiple permanent career development opportunities

Join Crystal ski, as a Resort Accounts Controller and you’ll be a key link in the chain between our resort teams and our suppliers, providing essential accounts and admin support to enable our resort teams to focus on delivering amazing customer service. 

This is a seasonal contract that will start in the beginning of November 2025 and will last approximately until the end of April. 

ABOUT THE JOB

• Set up the sales database at the start of the season and maintain it throughout
• Assist with the training of resort staff on accounts and bookings processes
• Make the bookings through suppliers web page
• Assist and manage the local sales in transfer day
• Liaise with resort staff to confirm weekly customer bookings, work through variances, and assist the accounts processing team with reconciling invoices for payment
• Assist with credit card payment issues
• Maintain excellent supplier and colleagues’ relationships and respond to their queries quickly and efficiently 

ABOUT YOU

• Fluent in verbal and written English. Additional European languages like Spanish or French are advantageous. 
• Have an open, friendly & collaborative approach, with the ability to quickly build trust with both colleagues and suppliers
• You have strong communication skills and you are comfortable explaining detailed processes to others in a simplistic way, using a variety of media
• You manage your time effectively and your attention to detail is high. You always produce work to an excellent standard
• You’re self-motivated and able to work on your own. Decision-making and taking the initiative comes naturally to you
• You love detail and work methodically to get things done thoroughly and within specified deadlines
• You are tech savvy with a digital attitude.  You’re confident working with Outlook, word and specially with Excel.
• You want the challenge of working overseas, like the idea of getting ski time but enjoy the structure of an office role
• You don’t need to have a driving licence
• You are highly numeric, preferably with accounts experience
  
  

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.