Lead in Country Operations Chile

Join our global TUI Musement team and lead our exciting LATAM expansion project as Country Manager for Chile, where you'll shape the future of in-country operations and help travelers discover unforgettable experiences

The role will be published until 9th of September and you'll need to be based in Santiago, Chile to be considered for this opportunity 

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• You'll manage and expand TUI's in-country operations, ensuring quality levels across local ground operations, supplier relationships, and sales actions.
• Contracting touristic services is key as you'll put together our programs and annual tariffs, working with the centralised product/loading team to define deliverables and loading plans.
• We need you to maintain strong supplier relationships, engaging in constant contact with key partners to secure well-valued and up-to-date product offerings.
• You'll supervise booking operations generated by HQ, programming and monitoring services according to our quality standards while acting as the product reference for clients and internal teams.
• Creating the Commercial Plan alongside the Regional Manager and Market Managers is essential to meet sales budgets through presentations, door-to-door trips, and trade show participation.
• As our senior in-country representative, you'll handle any incidents or emergencies, communicate political, social, or economic situations affecting operations, and ensure suppliers and teams meet TUI requirements and company policies.

ABOUT YOU

• You bring proven experience in operations, negotiations, and commercial leadership within the tourism industry.
• Your comprehensive understanding of Chile's inbound tourism activities, suppliers, and trends sets you apart, along with experience operating programs in the country's main regions.
• We're looking for a strong commercial mindset with successful negotiation skills and a track record of closing deals and building strategic partnerships.
• Your excellent communication skills in both written and spoken English and Spanish enable you to connect with diverse teams and partners.
• You demonstrate customer orientation, leadership, planning abilities, and thrive when working in teams.
• Understanding of digital components and new industry standards especially API-based connectivity, channel managers, and reservation technologies will give you an advantage.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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