Assistant F&B Manager

TUI Hotels & Resorts

Join TUI Hotels & Resorts as Assistant F&B Manager to supports the Director Food & Beverage in overseeing daily operations of all food and beverage outlets. This role ensures excellent guest service, smooth service delivery, staff supervision, and compliance with hygiene, safety, and quality standards. The Assistant Manager plays a key role in improving customer satisfaction, controlling costs, and achieving departmental targets.

This role is located at TUI BLUE Bahari Zanzibar, Kiwengwa, Zanzibar. Applications will close on or before 13th March.

ABOUT OUR OFFER

Competitive salary and benefits as standard.
Permanent contract provided with 25% local social security contribution.
Additional reward model including financial, travel, health & wellbeing, and lifestyle.
Working within a fast-growing international hotel company within the world’s leading tourism group.
We promote career development with wide range of international opportunities across our business with an exceptional approach to your learning - access to free learning platforms & language lessons.

ABOUT THE JOB

•  Assist in managing daily food and beverage service operations across restaurants, bars, banquets, or room service
• Ensure all outlets maintain high standards of service, cleanliness, and presentation.
• Monitor guest satisfaction and handle complaints professionally and promptly.
• Motivate staff to maintain excellent customer service and teamwork.
• Assist in planning and executing special events, promotions, and seasonal offerings.
• Monitor food and beverage costs to meet budget targets
• Prepare daily/weekly reports on sales, staffing, and service performance.
• Assist in budgeting, forecasting, and setting departmental goals.
• Support implementation of standard operating procedures (SOPs).

 ABOUT YOU

• Diploma or Degree in Hospitality Management or related field preferred
• Previous supervisory or assistant management experience is an advantage
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Knowledge of food safety and service standards
• Ability to work under pressure in a fast-paced environment
• Strong organizational and multitasking skills

TUI Group is the world’s number one integrated tourism business. TUI Hotels & Resorts comprises over 400 hotel properties with 12 core brands that cover all areas of the leisure hotel market from price-conscious to luxury brands.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.