AOG & Operational Supply Chain Team Leader

Location:

Luton, GB, LU2 9TN

Workplace: Hybrid

Type of contract: Permanent

Working time: 37.5

Job ID: 140631

Join TUI Airline and help keep our fleet moving. As AOG Desk Team Leader, you will lead a dedicated team responsible for delivering critical aircraft parts, tooling, and logistics support whenever and wherever they are needed. Your leadership will directly contribute to minimising aircraft downtime, supporting safe operations, and delivering a reliable experience for our customers.

Working at the heart of our operational supply chain, you'll have the opportunity to lead people, improve processes, collaborate with colleagues across the airline, and make a real impact on the performance of our growing aviation business.

This role will be advertised until 5th of November 2026

ABOUT OUR OFFER

Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

Drive improvement of general procurement processes to increase efficiency and ensure compliance
Ensure correct ordering, purchase order placement, track delivery compliance and accounts payable issue resolution
Work closely with the Operational Supply Chain Team Leaders across the group
Understand how to get the best from our AMOS system, improving processes and tools
Co-ordination of all staff allocated to their control within your work area, provide briefings, guidance and support, necessary to deliver assigned daily work plan
Monitor task progress and take necessary action to deliver in agreed timescale / budget completing all paperwork in an accurate and timely manner
Accountable for monitoring team compliance with departmental procedures; Health and Safety, Airport Regulations and Bylaws
Review staff resource plans & training matrix to ensure sufficient staff are available to meet the required departmental work commitments and regulatory requirements
Agree appropriate targets that will allow performance to be measured, and take necessary action if effectiveness falls
In the absence of the Northern Region Operational Supply Chain Manager you will be required to assume responsibility

ABOUT YOU

Degree level / NVQ level 5 or equivalent
Aviation background with management experience
Strong IT skills and knowledge of engineering systems
Experience in managing and delivering change in a unionised environment
Excellent communication, presentational and negotiation skills
Proven ability to employ analytical tools to improve performance
Understanding of Human Factors within the maintenance environment
Demonstrable capability of effective performance management
Strong communicator and negotiator
General financial and commercial acumen

DEI-Statement

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline.

Rest assured; we’ll guide you on the necessary information you need to provide at each stage.

Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you’ve resided in for more than 6 months in the past 5 years.

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