Duty Operations Supervisor

TUI Group is the world’s number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. The Ground Operations function operates as a multi-disciplinary team of experts driving efficiency and innovation across all aspects of Ground Operations. As Duty Operations Supervisor, you will be responsible for coordinating and monitoring all operational processes at the airport and overseeing the daily airport activities. You ensure the correct application of all aviation regulations and procedures. In this role, you’ll report to the Station Account Manager.  

ABOUT OUR OFFER

Working at TUI comes with many benefits. Here are some of the highlights:

• Fantastic holiday perks, including generous discounts.
• Access to online wellbeing and personal development tools.
• A fun and dynamic work culture, centred around teamwork.
• At TUI, as the industry leader, we are committed to staying ahead, continually innovating to delight our customers, grow our business, and create the best working environment for our colleagues.

ABOUT THE JOB

As Duty Operations Supervisor, your key responsibilities will include:

• Coordinating, supporting, and monitoring Self-Handling activities for TUI flights.
• Representing TUI at the airport during your shift.
• Liaising with all relevant parties to ensure on-time aircraft departures.
• Acting as the link between flight crew and ground handlers.
• Ensuring correct aircraft loading as per the planned specifications.
• Supervising safe and accurate fuelling processes.
• Operating various airline and IT systems.
• Maintaining the highest safety and security standards.
• Reporting operational issues to the relevant departments.

ABOUT YOU

• Strong IT and computer skills.
• Excellent interpersonal and communication skills.
• A high level of professionalism and sense of responsibility.
• Flexibility – willing to work in a 24/7 shift pattern.
• Strong problem-solving abilities and a calm approach under pressure.
• A customer-focused mindset and solid commercial awareness.
• Fluent in Dutch, French, and English.

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