Booking and Planning Executive | Shorex & Turnarounds

We are seeking digital experienced and helpful individuals like you to join our diverse team of Booking and Planning Executives in Gran Canaria, Tenerife or Mallorca.

Join our Intercruises Regional Operational HUB team in Spain, as a Booking & Planning Executive. In this role, you will manage the full scope of operations for Shorex, transfers, and cruise turnarounds — from A to Z. You will be responsible for ensuring the entire portfolio is accurately loaded into our systems, running the planning process, and driving cost efficiencies while ensuring compliance with defined service standards. Additionally, you will make sure all booking information from our customers is correctly integrated and managed within our systems, as well as handle the financial reconciliation and administrative follow-up related to these operations.

The closing date for applications is the 30st of September 2025.

You will be responsible for communicating booking updates with our key transfer suppliers and destination teams to ensure a smooth Service Delivery operation.

If you have got the right to work in Spain, and speak English and Spanish, keep on reading!

ABOUT OUR OFFER 

• A job at TUI offers more than your basic salary which already starts at 20.800€ gross per year
• 22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
• Discounts and multiple offers with TUI Club De Benefits.
• Option to obtain a discounted private health insurance.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.   
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.  

ABOUT YOU

• Strong administration and organisational skills and confident with technology.
• Previous user knowledge of Asterix would be highly desirable.
• Can solve problems independently and/or make suggestions how to improve ways of working & embrace our digital culture.
• Fluent in verbal and written English and Spanish is required. Additional languages advantageous.
• Can think things through logically to simplify tasks, working at times virtually and independently.
• Easily adapts to a variety of changes to ways of working and quickly react to operational issues.
• Exceptional communication and team working skills in an international environment.
• A plus is also if you have some knowledge from the cruise industry 
• Have residency in either Gran Canaria, Mallorca or Tenerife.

ABOUT THE JOB

• Receiving and analyzing the data to be set up in system for all verticals
• Loading portfolio of the cruise lines in our system
• Know and understand global guidelines to achieve standardization.
• Planning services when and where required and liaising with suppliers
• Running, managing, and reviewing the planning system to meet the operational requirements on an ongoing basis.
• Distribution of operations information across the team and other related business areas.
• Monitoring and managing constantly any changes, modifications and/or cancellations to be updated in the planning system for running a smooth operation.
• Checking special requests bookings and registering the requirements on the system.
• Optimizing costs and sales plannings according to budgets
• Report incidences in the planning system and ensure good coordination with other departments

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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