A young woman can be seen in the foreground. She has a headset with a microphone on and is smiling. She seems to be listening to someone. In the background is a larger building with a large glowing TUI logo.

Cabin Crew Member

Location: 

Zaventem, BE

Workplace:  Onsite
Type of contract:  Temporary
Working time:  39
Job ID:  129942

 

Are you ready to take your career to new heights? At TUI, we’re looking for positive and dedicated colleagues to join our team as Cabin Crew. If you have a passion for travel, enjoy delivering great customer service, and a commitment to safety, we want to hear from you! 

 

ABOUT OUR OFFER 

 

  • Fantastic holiday benefits including discounts & special offers
  • No previous experience needed as we have an in-house training delivered by passionate, experienced instructors in an inspiring atmosphere
  • From day one of your training, you’ll receive a full salary
  • Complimentary uniform and work-related airport parking

 

ABOUT THE JOB 

 

  • As a Cabin Crew member, you’ll deliver exceptional customer service with a ‘sales through service’ mind-set. As a ‘maker of happy’ customer satisfaction is at the heart of everything you do.
  • Your priority is the safety of our customers, implementing all safety, first aid and service procedures and being disciplined to follow these. You’ll always be looking for opportunities to grow and develop.
  • A confident communicator, demonstrating emotional intelligence, adapting your style to quickly build relationships with customers and colleagues.
  • Committed and passionate, you’ll enjoy working as a team to deliver results.
  • Flexible and adaptable, to embrace change and the unexpected, from roster adjustments to onboard emergencies, mastering new tech and encouraging others to do the same.
  • Training starts between January and March 2025. We will schedule you according to our availability.

ABOUT YOU

 

  • Passion for delivering outstanding customer service, previous customer focused experience is advantageous.
  • Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills and apply this knowledge in your role.
  • Excellent communication skills, able to understand, speak and write proficiently in English and Dutch or French and adjust your style when needed.
  • Capable of working in a team and on your own initiative, assessing situations, identifying solutions, making decisions and remaining calm under pressure.
  • Adaptable and positive to work in a role where every day is as different as the destinations you’ll fly to, and the customers you’ll meet.

 

From a workplace to a place to belong. At TUI we embrace diversity, equality and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.