Internship - Project Ground Operations 1: Mishandled luggage

Enhancing Mishandled Baggage Management Using Data-Driven Solutions

The airline industry operates in a dynamic environment where operational efficiency directly impacts profitability, customer satisfaction, and overall competitiveness.

Among various operational processes, aircraft turnaround is a critical component that significantly influences on-time performance, cost management, and safety standards.

The overall trend in baggage management is getting better, but with passenger numbers increasing the total number of mishandled baggage is rising.

This project aims to analyse and reduce the impact of mishandled baggage on airline operations through a data-driven approach. By leveraging operational data, the project will first assess the root causes, frequency, and operational disruptions caused by baggage mishandling. Based on these insights, a robust framework will be designed and implemented, incorporating traceable Key Performance Indicators (KPIs) to measure improvements and ensure long-term efficiency.

About our offer

Doing an internship at TUI brings many benefits, perks and fun:

• You become part of the Internship Community and get to participate in the activities organised;
• If you want to learn more yourself, super! We offer internal online and offline training via our own learning platform TUI People Learning, which you will also have access to, but also via GoodHabitz or Bookboon; 
• A look into the internal kitchen of a dynamic and international corporate organisation;
• We offer an NMBS / De Lijn season ticket for the period of your internship, so that you can get around without any problems; 

About the internship

What to expect. Your own skills may also determine the further course and content of your internship:

• Use current data opportunities to form an operational impact assessment along with a root cause analysis
• Develop a framework defining best ways of working through process enhancements and clear KPI metrics
• Pilot implementation

About you

• You are an analytical thinker
• You are tech savvy
• You have effective presentation & communication skills

Practical information

We are looking for someone who can do an internship of at least 12 weeks, starting in September preferably.  The internship is unpaid and is based on a 39-hour week.

Do you recognise yourself in this profile and are you excited to commit to an internship at TUI? Then apply quickly via the button below. Don't forget to upload your CV and Motivation. We look forward to receiving your application.

From your job to a place where you feel at home. At TUI we embrace diversity, equality and inclusion and encourage everyone to come as they are, because together our potential is endless.